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Kinney Drugs pulls back AI phone assistant after hundreds of customer complaints
ai-assistantscustomer-experiencehealthcare-aiai-technology
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Kinney Drugs pulls back AI phone assistant after hundreds of customer complaints

Kinney Drugs pulls back AI phone assistant after hundreds of customer complaints BURLINGTON, Vt. (WCAX) - Kinney Drugs is scaling back its AI assistant after customers reported incoherent calls, wrong dosages, and missed prescription notifications. Kinney Drugs first introduced Burt, an AI assistant named after the pharmacy chain’s founder, back in May. The bot’s role was to communicate with patie...

wcax.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

1 min

8/10/2026

Leaking YouTube creators' private videos

YouTube Studio features an AI assistant called Ask Studio that summarizes viewer comments. If a comment contains instructions, the AI may execute actions based on those instructions, raising concerns about privacy and security.

javoriuski.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

4 min

7/4/2026

Microsoft Wants to 'Make People Addicted' to Its New AI Assistant

Microsoft's internal strategy for its new AI assistant, Scout, aims to create user addiction before expanding its features. Scout, previously known as ClawPilot, has been in pilot testing since March as part of Project Lobster.

404media.co

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

1 min

6/2/2026

Burger King will use AI to check if employees say 'please' and 'thank you'

Burger King is launching an AI chatbot named "Patty" that will be integrated into employee headsets. Patty will assist with meal preparation and evaluate employee interactions with customers for friendliness, specifically checking for the use of polite phrases like "please" and "thank you."

theverge.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

2 min

2/26/2026

Microsoft says bug causes Copilot to summarize confidential emails

A bug in Microsoft 365 Copilot has caused the AI assistant to summarize confidential emails since January 21, bypassing data loss prevention (DLP) policies. This issue affects the Copilot "work tab" chat feature, allowing it to incorrectly read and summarize emails from users' Sent Items and Drafts folders.

bleepingcomputer.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

2 min

2/18/2026

Apple's Siri revamp reportedly delayed again

Apple's revamped AI-powered Siri, initially expected to launch with the iOS 26.4 update in March, has faced multiple delays. The rollout of the new features is now anticipated to occur gradually over an extended period.

techcrunch.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

1 min

2/11/2026

Apple's latest attempt to launch the new Siri runs into snags

Apple's upgrade to the Siri virtual assistant has encountered issues during testing, delaying the release of new functions. Planned for inclusion in iOS 26.4, these capabilities may now be distributed across future updates.

bloomberg.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

1 min

2/11/2026

Kinney Drugs pulls back AI phone assistant after hundreds of customer complaints

Kinney Drugs pulls back AI phone assistant after hundreds of customer complaints BURLINGTON, Vt. (WCAX) - Kinney Drugs is scaling back its AI assistant after customers reported incoherent calls, wrong dosages, and missed prescription notifications. Kinney Drugs first introduced Burt, an AI assistant named after the pharmacy chain’s founder, back in May. The bot’s role was to communicate with patie...

wcax.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

1 min

8/10/2026

Microsoft Wants to 'Make People Addicted' to Its New AI Assistant

Microsoft's internal strategy for its new AI assistant, Scout, aims to create user addiction before expanding its features. Scout, previously known as ClawPilot, has been in pilot testing since March as part of Project Lobster.

404media.co

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

1 min

6/2/2026

Microsoft says bug causes Copilot to summarize confidential emails

A bug in Microsoft 365 Copilot has caused the AI assistant to summarize confidential emails since January 21, bypassing data loss prevention (DLP) policies. This issue affects the Copilot "work tab" chat feature, allowing it to incorrectly read and summarize emails from users' Sent Items and Drafts folders.

bleepingcomputer.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

2 min

2/18/2026

Apple's latest attempt to launch the new Siri runs into snags

Apple's upgrade to the Siri virtual assistant has encountered issues during testing, delaying the release of new functions. Planned for inclusion in iOS 26.4, these capabilities may now be distributed across future updates.

bloomberg.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

1 min

2/11/2026

Leaking YouTube creators' private videos

YouTube Studio features an AI assistant called Ask Studio that summarizes viewer comments. If a comment contains instructions, the AI may execute actions based on those instructions, raising concerns about privacy and security.

javoriuski.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

4 min

7/4/2026

Burger King will use AI to check if employees say 'please' and 'thank you'

Burger King is launching an AI chatbot named "Patty" that will be integrated into employee headsets. Patty will assist with meal preparation and evaluate employee interactions with customers for friendliness, specifically checking for the use of polite phrases like "please" and "thank you."

theverge.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

2 min

2/26/2026

Apple's Siri revamp reportedly delayed again

Apple's revamped AI-powered Siri, initially expected to launch with the iOS 26.4 update in March, has faced multiple delays. The rollout of the new features is now anticipated to occur gradually over an extended period.

techcrunch.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

1 min

2/11/2026

Kinney Drugs pulls back AI phone assistant after hundreds of customer complaints

Kinney Drugs pulls back AI phone assistant after hundreds of customer complaints BURLINGTON, Vt. (WCAX) - Kinney Drugs is scaling back its AI assistant after customers reported incoherent calls, wrong dosages, and missed prescription notifications. Kinney Drugs first introduced Burt, an AI assistant named after the pharmacy chain’s founder, back in May. The bot’s role was to communicate with patie...

wcax.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

1 min

8/10/2026

Burger King will use AI to check if employees say 'please' and 'thank you'

Burger King is launching an AI chatbot named "Patty" that will be integrated into employee headsets. Patty will assist with meal preparation and evaluate employee interactions with customers for friendliness, specifically checking for the use of polite phrases like "please" and "thank you."

theverge.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

2 min

2/26/2026

Apple's latest attempt to launch the new Siri runs into snags

Apple's upgrade to the Siri virtual assistant has encountered issues during testing, delaying the release of new functions. Planned for inclusion in iOS 26.4, these capabilities may now be distributed across future updates.

bloomberg.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

1 min

2/11/2026

Leaking YouTube creators' private videos

YouTube Studio features an AI assistant called Ask Studio that summarizes viewer comments. If a comment contains instructions, the AI may execute actions based on those instructions, raising concerns about privacy and security.

javoriuski.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

4 min

7/4/2026

Microsoft says bug causes Copilot to summarize confidential emails

A bug in Microsoft 365 Copilot has caused the AI assistant to summarize confidential emails since January 21, bypassing data loss prevention (DLP) policies. This issue affects the Copilot "work tab" chat feature, allowing it to incorrectly read and summarize emails from users' Sent Items and Drafts folders.

bleepingcomputer.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

2 min

2/18/2026

Microsoft Wants to 'Make People Addicted' to Its New AI Assistant

Microsoft's internal strategy for its new AI assistant, Scout, aims to create user addiction before expanding its features. Scout, previously known as ClawPilot, has been in pilot testing since March as part of Project Lobster.

404media.co

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

1 min

6/2/2026

Apple's Siri revamp reportedly delayed again

Apple's revamped AI-powered Siri, initially expected to launch with the iOS 26.4 update in March, has faced multiple delays. The rollout of the new features is now anticipated to occur gradually over an extended period.

techcrunch.com

πŸ”₯πŸ”₯πŸ”₯πŸ”₯πŸ”₯

1 min

2/11/2026

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