
ben-evans.com
September 6, 2026
12 min read
48/100
Summary
AI, tools and transformation The typical big American company today has hundreds, and perhaps thousands, of different pieces of software. It has giant ‘big iron’ horizontal systems of record like SAP and Workday, it has hundreds of vertical SaaS applications, and then there are hundreds more workflows, scripts, automations and databases, right down to the 10 meg spreadsheet running a department. V...