As A.I. makes law firms more efficient, clients ask: 'Where's my discount?'

DealBook There’s growing pressure to move beyond the billable hour. But big firms aren’t ready to blow up their trusted business model. Outsiders often cite law as an industry under threat from artificial intelligence. But the nation’s biggest firms are eager to show off how they’ve embraced the technology. After OpenAI announced a version of its latest A.I. model for lawyers last week, for exampl...