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Health NZ staff told to stop using ChatGPT to write clinical notes

rnz.co.nz

March 25, 2026

2 min read

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Summary

Health NZ has instructed staff to cease using AI tools like ChatGPT and Gemini for writing clinical notes, warning that violations could lead to disciplinary action. A memo was issued to Mental Health and Addiction Services staff in the Rotorua Lakes district reiterating this directive.

Key Takeaways

Health NZ has prohibited staff from using free AI tools like ChatGPT and Gemini for writing clinical notes due to concerns over data security, privacy, and accountability.
Staff using unapproved AI tools may face formal disciplinary action, as stated in a memo from Health NZ management.
The Health NZ AI policy requires any AI tools used to be registered with the National Artificial Intelligence and Algorithm Expert Advisory Group.
Union representatives claim that staff are resorting to AI tools due to overwhelming pressure and criticize Health NZ for not providing adequate training and support.

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