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I was banned from Claude for scaffolding a Claude.md file?

hugodaniel.com

January 22, 2026

5 min read

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45/100

Summary

A user was banned from Claude after creating a CLAUDE.md file, resulting in an API error indicating that their organization has been disabled. Prior to the ban, the user was a paying subscriber utilizing Claude Code for personal projects.

Key Takeaways

The author was banned from using Claude after attempting to automate prompts that resembled system instructions, leading to an "invalid request" error message.
The author's account was disabled without warning or feedback, resulting in frustration over the lack of communication from the platform.
The author speculated that their use of multiple Claude instances triggered the platform's "Prompt Injection" heuristics, causing the ban.
Despite appealing the ban and seeking support, the author received no response from the organization, only a credit note for a previous invoice.

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Community Sentiment

Mixed

Positives

Claude represents a significant breakthrough in AI capabilities, and there's potential for Anthropic to enhance customer support to match this innovation, creating a delightful user experience.
Using Claude in a personal project has proven effective for software writing, showcasing its utility even for non-developers, which highlights its accessibility.

Concerns

The lack of clear support from Anthropic raises concerns about user experience, especially given the high expectations for cutting-edge AI organizations to provide effective customer service.
Users report instability and unresponsiveness in Claude's chat functionality, which undermines its reliability for ongoing projects and could hinder adoption.
The vague nature of the author's situation raises skepticism about the transparency of the ban process, suggesting potential issues with user trust and communication from Anthropic.