customer-service-issues
Latest stories covering customer-service-issues, with summaries and links to related coverage.
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Why are US consumers so angry? It's not just high prices
opinion
10 min read
Nearly 80% of Americans experienced issues with products or services in 2025, with about two-thirds expressing feelings of "rage." Contributing factors include overcharges, customer service difficulties, poor product quality, and billing errors amid rising prices and inflation.