Story
Why are US consumers so angry? It's not just high prices
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Overview
Nearly 80% of Americans experienced issues with products or services in 2025, with about two-thirds expressing feelings of "rage." Contributing factors include overcharges, customer service difficulties, poor product quality, and billing errors amid rising prices and inflation.
Summary from theguardian.com.
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Community reactions
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Hacker News · theguardian.com
Hacker News discussion ↗
Historical count: 5 · 5 saved in sample · Historical sample
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Based on 5 sampled comments from this thread. Analyzed 2026-07-12.
- Concern: Processes are hollow and some AI isn’t making my life any better — it's just adding to the frustration.
- Concern: Software updates often disable features I already paid for, making it feel like I'm just paying for scams.
- Concern: Every warranty claim I've made has turned into a Kafka-esque nightmare, highlighting just how broken customer support has become.
- Concern: Everything feels like a scam now, with subscriptions for services that don't warrant it, creating a cycle of consumer frustration.