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ChatGPT has directed users with ordinary technology-support problems to contact 404 Media and has drafted emails asking the outlet to investigate or intervene. In one conversation shared with 404 Media, a Russian Instagram user who lost access to an account containing 13 years of photos, videos, and memories asked how to recover it. After describing Meta’s automated review process and saying that emailing Meta was probably not possible, ChatGPT recommended contacting journalists, including 404 Media, and supplied Jason Koebler’s email address. It then generated the English-language message sent to him. 404 Media says it began receiving a recent wave of emails that appeared AI-generated, often from people seeking help with routine account or platform issues. The outlet asked several senders how they had found it; each said an AI chatbot had recommended contacting 404 Media, and in many cases the chatbot had written the email, according to a review of several shared ChatGPT conversations. The pattern reflects users seeking alternatives when major technology platforms provide limited human customer support or make it difficult to contact a person. ChatGPT characterized some account-access and moderation disputes as matters potentially worth journalists investigating, even when users were primarily seeking technical support or account recovery.