Health NZ staff told to stop using ChatGPT to write clinical notes
rnz.co.nz
March 25, 2026
2 min read
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Summary
Health NZ has instructed staff to cease using AI tools like ChatGPT and Gemini for writing clinical notes, warning that violations could lead to disciplinary action. A memo was issued to Mental Health and Addiction Services staff in the Rotorua Lakes district reiterating this directive.
Key Takeaways
- Health NZ has prohibited staff from using free AI tools like ChatGPT and Gemini for writing clinical notes due to concerns over data security, privacy, and accountability.
- Staff using unapproved AI tools may face formal disciplinary action, as stated in a memo from Health NZ management.
- The Health NZ AI policy requires any AI tools used to be registered with the National Artificial Intelligence and Algorithm Expert Advisory Group.
- Union representatives claim that staff are resorting to AI tools due to overwhelming pressure and criticize Health NZ for not providing adequate training and support.
